Cloud Phone Systems

VoIP that works anywhere—IVR, queues, SMS, and call analytics.

Deploy a secure, scalable hosted PBX with softphones and desk phones. Keep your numbers, add advanced features, and manage everything from one place.

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HD Voice (Opus)
Encrypted calls
Cloud phone system dashboard
99.99%
Uptime targets
E911
Compliance ready
UC
Voice • SMS • Fax
A+
Client satisfaction

What you get

Full‑featured hosted PBX and unified communications.

Numbers & Calling

Local/Toll‑free DIDs, number porting, CNAM, and call routing.

  • Keep your numbers
  • Time‑of‑day routing
  • Failover destinations

Auto Attendant & IVR

Call trees with speech/DTMF, schedules, and multilingual prompts.

  • Directory & dial‑by‑name
  • Holidays & after‑hours
  • Whisper & barge

Queues & Ring Groups

Skills‑based routing, priority callers, and queue callbacks.

  • SLAs & wallboards
  • Agent statuses
  • Overflow logic

Recording & Analytics

On‑demand or policy recordings, retention, and performance reports.

  • QA scorecards
  • Call transcripts*
  • Export & APIs

SMS/MMS & Fax‑to‑Email

Two‑way messaging, group SMS, and virtual fax inboxes.

  • Shared numbers
  • Automations
  • Opt‑out compliance

Integrations & SSO

Microsoft 365/Teams, Google, Salesforce, HubSpot, Slack, and webhooks.

  • SSO (Azure AD/Okta)
  • Click‑to‑call
  • Screen‑pops

Flexible voice packages

Choose a plan—scale seats anytime.

Starter

Business Voice

Core calling with voicemail and mobile/desktop apps.

  • Local/Toll‑free DIDs
  • Auto attendant
  • Basic analytics
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Most Popular
Collaboration

Collaborate

Queues, recording, SMS/MMS, and integrations.

  • Queue & wallboards
  • Call recording
  • CRM connectors
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Contact Center

Contact Center

Advanced routing, QA, and compliance features.

  • Skills‑based ACD
  • Transcripts & QA*
  • APIs & SSO
Request Pricing

*Transcription features depend on platform/vendor selection.

Softphones

iOSAndroidWindowsmacOS

Desk Phones

PolyYealinkCiscoGrandstream

Conference

SpeakerphonesRoom kitsDECT

Connectivity

SIP trunksSD‑WANQoSPoE

Custom call flows & migrations

We design IVRs, queues, and failover logic, then port numbers with minimal downtime. Get recordings, greetings, and ring strategies dialed in.

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We can help with
  • Number porting
  • Kari's Law/RAY BAUM's*
  • QoS & VLANs

*We assist with configuration; confirm legal compliance with your counsel.

FAQ

Porting, bandwidth, and device compatibility—answered.

How long does number porting take?

Typically 1–3 weeks depending on the losing carrier and record accuracy. We schedule cutovers after hours to avoid disruption.

What bandwidth do we need?

Plan ~100 kbps per concurrent HD call plus overhead. We configure QoS to prioritize voice and recommend wired where possible.

Can we keep our desk phones?

Most SIP‑capable Poly/Yealink/Cisco devices work. We can provision or replace legacy sets as needed.

Do you support E911?

Yes—dynamic location updates and dispatchable location options are available. We'll help align to your policy requirements.

Request a cloud phones quote

Tell us seat count, call flows, and numbers to port—we'll propose the right fit.

Or email info@kingtech.net

Visit or call us

  • 3 N Old State Capitol Plaza, Springfield, IL 62701
  • (217) 522‑6700
  • info@kingtech.net
Downtown Springfield